Privacy Policy

Last updated: 3 September 2026

This Privacy Policy describes how Mr Garmz (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through www.mrgarmz.com (the “Website”).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide

Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Account login information
Product reviews, enquiries, and customer-support messages
Any other information you voluntarily provide

Payment Information

Payments are processed securely by third-party payment providers. We do not directly store your complete debit card, credit card, UPI, or banking information. Payment providers may collect and process this information according to their own privacy policies.

Information Collected Automatically

When you visit our Website, we may automatically collect:

IP address
Browser and device information
Operating system
Pages viewed and actions taken
Referral source
Shopping activity
Cookie and analytics information

2. How We Use Your Information

We may use your personal information to:

Process, confirm, and deliver your orders
Process payments, returns, refunds, or exchanges
Provide order and shipping updates
Create and manage your customer account
Respond to enquiries and provide customer support
Detect and prevent fraud, abuse, and security threats
Improve our products, Website, and customer experience
Send marketing messages and promotional offers when permitted
Comply with legal, tax, accounting, and regulatory obligations
Enforce our terms, policies, and agreements

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep the Website functioning properly
Remember your preferences and shopping cart
Understand how visitors use our Website
Measure Website performance
Prevent fraudulent activity
Provide relevant advertising and marketing

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.

4. Shopify

Our online store is hosted on Shopify. Shopify processes certain personal information to provide the ecommerce platform and services that allow us to sell products to you.

Your information may be processed by Shopify and its service providers in countries other than your own. Shopify processes personal information according to its own privacy practices.

For more information, please review Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

5. How We Share Your Information

We may share your personal information with trusted service providers that help us operate our business, including:

Shopify
Payment gateways and payment processors
Shipping, courier, and logistics providers
Analytics and advertising platforms
Email, SMS, and communication service providers
Website hosting, security, and technical-support providers
Professional advisers, auditors, or legal authorities when required

These providers may access your information only to perform services on our behalf or comply with applicable law.

We do not sell or rent your personal information for money.

6. Advertising and Analytics

We may use third-party services such as Google, Meta, or similar platforms to understand Website activity, measure advertising performance, and show relevant advertisements.

These services may use cookies, pixels, and similar technologies. You can manage your advertising preferences through the settings provided by those platforms and through your browser’s cookie controls.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to:

Complete transactions and provide requested services
Maintain business, tax, and accounting records
Resolve disputes
Prevent fraud
Meet our legal and regulatory obligations

When your information is no longer required, we may securely delete or anonymise it.

8. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Raise a complaint or grievance regarding the use of your information

To exercise these rights, contact us using the details provided below. We may need to verify your identity before completing your request.

Withdrawal of consent will not affect processing that was lawfully completed before the withdrawal.

10. Children’s Privacy

Our Website and products are not intended for children who are not legally able to enter into a contract or provide valid consent under applicable law.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can review and delete it where required.

11. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of those third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

12. International Data Transfers

Some of our service providers may process or store personal information outside your state or country. Where required, we take reasonable steps to ensure that such transfers comply with applicable data-protection laws.

13. Legal Disclosure

We may disclose personal information if required by law, court order, government authority, or regulatory obligation. We may also disclose information when reasonably necessary to protect our rights, customers, business, or the public.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal obligations.

The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page regularly.

15. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Business Name: Mr Garmz
Email: [Enter customer-support email]
Phone: [Enter contact number]
Business Address: [Enter complete registered business address]
Grievance Officer: [Enter name, if applicable]

Website: https://www.mrgarmz.com